What am I going to learn in this course?

Do you want to know if your system is reliable enough from your users’ point of view? It’s easy to track technical metrics—but not all metrics reflect user experience. Service Level Objectives (SLOs) help you define what good looks like in terms of real user outcomes, so you can prioritize work, manage risk, and make informed decisions. Honeycomb makes it easy to create and monitor SLOs that are based on actual observability data, not arbitrary thresholds.

The most effective way to focus engineering efforts and improve reliability is by tracking user-centric SLOs tied to real service behavior.

This course will teach you how to define good SLOs, create them in Honeycomb, and use their burn rates and error budgets to guide decisions. whether it's triggering alerts, planning reliability work, or reporting to stakeholders. You'll walk away with a working understanding of how to use SLOs to reduce toil, create predictability, and improve customer trust.

How will I learn these things?

This course will teach you about SLOs with Honeycomb in two ways:

• Videos will explain concepts and explain/demonstrate examples of procedures. 
• Quizzes for you to test your knowledge.

What do I need before taking this course to be successful?

• Basic familiarity with observability concepts and Honeycomb's query builder
• A general understanding of what “normal” and “unacceptable” behavior looks like for your service or application
• Familiarity with the Honeycomb UI